Useful forms
Please see below a list of our most frequently used forms. To download a form, simply click the relevant link from the list. Once completed, return to the address provided on the form.
1. Change of Signatories & Authorised Users
2. Change of Business or Organisation Name
1. Change of Signatories & Authorised Users
If you'd like to change the signatories or authorised users on your account, you will need to complete the following form:
Change of Account Signatories & Authorised Users
Download Change of Account Signatories & Authorised Users PDF2. Change of Business or Organisation Name
If you want to inform us of a change of name to your account you will need to complete the following form:
Change of Business or Organisation Name
Download Change of Business or Organisation Name PDF3. Debit card application
If you'd like to apply for a debit card for yourself or one of your staff you will need to complete the following form:
Debit card application
Download Debit card application PDF4. Business Online Banking application
You can register for Business Online Banking or add a new user by completing the relevant form below, and scan and email back to bascomms@co‑operativebank.co.uk or return to the address provided on the form.
Alternatively you can call business account support.
Business Online Banking application
Download Business Online Banking application PDFAdd a user
Download Add a user PDF5. Close your account
We're sorry to hear you wish to close your account with us.
In order to better understand our customers and improve our services, please complete the relevant closure form from the options listed below and return this to us. If your specific reason for closure isn't listed, please choose the form which is most applicable to you.
If you want to discuss your account closure further, or want to tell us how we can improve our services, please call us on +44(0)3457 213 213
We're sorry to hear you've stopped trading, if you'd like to close your Co-operative Bank Business account the following form will need to be completed:
Account closure form
Download Account closure form PDFFind out about your payment transaction history after account closure.
We're sorry to hear that our fees and charges are causing you to close your account. We offer a number of products and services which may better suit your needs. For more information please talk to one of our advisers on +44(0)3457 213 213, or view our range of products online.
If you'd still like to close your account please complete the below form and return it to us.
Account closure form
Download Account closure form PDFFind out about your payment transaction history after account closure.
We're sorry that our customer service is causing you to close your account. All of our customers are important to us and we'd love the opportunity to resolve any problem you've had. You can speak to one of our advisors on +44(0)3457 213 213.
If you'd still like to close your account please complete the below form and return it to us.
Account closure form
Download Account closure form PDFFind out about your payment transaction history after account closure.
We're sorry that online banking is causing you to close your account. We're currently working on upgrading this. If you would like more information on the upgrade and when you can access the new system, you can add your email address to your profile within online banking to receive updates.
If you'd still like to close your account please complete the below form and return it to us.
Account closure form
Download Account closure form PDFFind out about your payment transaction history after account closure.
Important information about our call charges
If you’re calling from the UK, calls to 0800 and 0808 numbers are free from landlines and mobiles; calls to 03 numbers cost the same as calls to numbers starting with 01 and 02; calls to 0845 and 0870 numbers cost 3p per minute, plus your phone company’s access charge; calls to 0844 and 0843 numbers cost 7p per minute, plus your phone company’s access charge. Charges for calls made outside of the UK will be determined by your local provider.
Calls may be monitored or recorded for security and training purposes.
Contact us
If you'd like more help & information, you can:
