Useful forms

Please see below a list of our most frequently used forms. To download a form, simply click the relevant link from the list. Once completed, return to the address provided on the form.

1. Change of Signatories & Authorised Users

2. Change of Business or Organisation Name

3. Debit card application

4. Business Online Banking application

5. Account closures


1. Change of Signatories & Authorised Users

If you'd like to change the signatories or authorised users on your account, you will need to complete the following form:

Change of Account Signatories & Authorised Users

Download Change of Account Signatories & Authorised Users PDF


2. Change of Business or Organisation Name

If you want to inform us of a change of name to your account you will need to complete the following form:

Change of Business or Organisation Name

Download Change of Business or Organisation Name PDF


3. Debit card application

If you'd like to apply for a debit card for yourself or one of your staff you will need to complete the following form:



4. Business Online Banking application

If you'd like to register for Business Online Banking you will need to complete the following form:

Business Online Banking application

Download Business Online Banking application PDF

Our customers matter

All of our customers are important to us and we welcome feedback that can help us make changes and improvements. You can find more information on the changes we’ve made so far, and what we're planning for the future on our website.

See what we have planned

5. Close your account

We're sorry you want to close your account.

If the reason for your account closure is not listed here, or if there’s anything we can do to improve our service, please contact us on +44(0)3457 213 213. Otherwise, please select a reason below and complete the associated form:

Contact us

If you'd like more help & information, you can: