My token login IDs have been compromised, what do I do?

You will need to call Business Account Support if you do not have access to your physical plastic security token or HID Approve app or you think your account security has been compromised.

Please call us on 03457 213 213. Lines are open Monday to Friday 8am to 6pm, Saturday 9am to 12pm. Call charges apply.

    Please note: neither the Bank nor any genuine person or company will ask you to disclose the security code from your security token.

    If you are asked for this, STOP! Think fraud and contact us.