What is Business Concierge?
Business Concierge is a package of legal and technical support for small businesses, provided by Assurant. Accessed through an easy to use online portal, it acts as an on demand support system to relieve the pressures of starting and running a business.
£8.00 + VAT per month
For all the knowledge and resources your business needs to get ahead.
No fixed contract
Stop your subscription whenever you want.
Unlimited access
Use Business Concierge as often as you need it.
Ready to subscribe to Business Concierge?
How Business Concierge could help you
Whether it’s help with the paperwork, a technical issue or just someone to get a second opinion from, we all need a little expert support from time to time. That’s where Business Concierge can help. By providing you with access to a wide range of experts, it acts as an extension of your team so you can focus on running your business.
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Legal Assist
Leave the legal matters to the experts with Legal Assist. This product includes:
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Legal Assist helpline
Access legal support from a recommended law firm.
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Legal document health check
Ensure you have the right documents to protect your business.
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Legal document templates
Download templates for employment contracts, health and safety policies and more.
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Will writing support
Download templates or speak directly to a lawyer to tell people what should happen to your estate when you die.
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Employment and HR advice
Get help with any employment queries you have.
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Discounts when hiring a lawyer
Receive discounts of up to 10% if you hire a lawyer for further support.
The Legal Assist helpline is available Monday to Friday 9am to 5pm, excluding Bank Holidays.
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Tech Assist
Say goodbye to IT headaches, this product includes:
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Tech Assist helpline
Access technical support to keep your business connected.
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Unlimited access
Use the support service as often as you need it.
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Cover for every device
Get assistance with issues on any of your connected devices.
The Tech Assist helpline is available Monday to Friday 8am to 8pm, Saturday 9am to 6pm, excluding Bank Holidays.
Before you subscribe
Please read the important information below before you subscribe to Business Concierge.
Important information
- When you subscribe to the Business Concierge package, you’ll have instant access to downloadable resources and will therefore waive the right to any cancellation period. Full payment will be due.
- Assurant is an external company to the Co-operative Bank and not part of the same group.
- The Co-operative Bank acts as an introducer to Assurant for the Business Concierge package.
- The Co-operative Bank will receive commission from Assurant on Business Concierge packages purchased by Bank business current account customers.
- You will not receive any advice from The Co-operative Bank on the Assurant Business Concierge package.
- If you have any questions regarding Business Concierge, please contact Assurant directly.
- Assurant may provide The Co-operative Bank with information about your package. We will use this information to reconcile our accounts and to ensure any future marketing communications we may send you (subject to your consent) are relevant.
- Business Concierge is provided by Assurant which is a trading name of Lifestyle Services Group Limited (No 5114385), whose registered address is Emerald Buildings, Westmere Drive, Crewe CW1 6UN.
- Terms, conditions, limitations, eligibility and exclusions apply. Please review the policy documentations provided by Assurant in order to ensure its suitability for your business.
Ready to subscribe?
Our customers can get Business Concierge for £8.00 plus VAT per month with no fixed term contract, so you can stop the service whenever you want.
Subscribe through Assurant’s website using the link below to get instant access to the Business Concierge portal and all Legal Assist and Tech Assist resources.
You'll now leave the Co-operative Bank website and go to Assurant
Any personal data you supply from now is given to Assurant and they will be responsible for protecting it. The Co-operative Bank will not collect any of this data.
Read Assurant’s privacy policy to learn how and why they will use your personal data.
Our Ethical Policy is unique to us as a bank and not shared by Assurant. We will continue to monitor how customers are treated.