You can make payments to new and existing payees as well as internal transfers between your own accounts in the Business Banking App.
To make a payment to an existing payee in the Business banking app:
Please Note: Payments received between 8pm and midnight will arrive in the payee's account the next business day. All other payments will usually arrive in the payee's account on the same day.
Please Note: Our Business Banking App is currently experiencing issues with screen readers on Android devices. When making a payment to an existing payee or transferring money between your accounts, the desired amount will be read out followed by "edit box, zero pounds." The correct amount will be sent, so please ignore the zero pounds message and continue with the payment.
To make an internal transfer between your own accounts in the Business banking app:
Please Note: Transfers received between 9pm and midnight will arrive in the receiving account the next business day.
Please Note: Our Business Banking App is currently experiencing issues with screen readers on Android devices. When making a payment to an existing payee or transferring money between your accounts, the desired amount will be read out followed by "edit box, zero pounds." The correct amount will be sent, so please ignore the zero pounds message and continue with the payment.
There are limits on the amount of money you can pay through the app in a single day.
Once the daily limit has been reached, you’ll be notified and asked to use an alternative way to make the payment.
If there is not enough money in your account at the start of the day on which you have asked us to make a payment (including cheque payments or Direct Debits), we will return the payment unpaid.
This will show in the list of transactions in the app, with a notice reading 'Payment failed'.
We will keep checking whether there's enough money in your account up until 2pm for cheque payments and 4.30pm for Direct Debits. If you credit your account with either cash or a bank transfer to pay the failed payment before these cut-off times, we will remove the warning message.
If there is no money for the payment before the cut-off times, the payment will fail and we will remove it from the transaction list the following day.
There may be other failed payments which we will not show you through the app, such as standing orders or future-dated payments. You can check these within your online banking.