Make payments in the Business banking app

Help with what payments you can see and how to make them.

How to make a payment

  1. Go to 'Make a payment'
  2. Select one of your accounts to pay from
  3. Select an existing payee from the list
  4. Type the amount you want to pay and the reference for the payment
  5. Check the payment details and select 'Confirm payment' to send.

Daily payment limit

You can make multiple payments to existing beneficiaries in the Business banking app. Once the daily limit has been reached, you will be notified and asked to use an alternative way to make the payment.

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Failed payments

If you've asked us to make a payment on a certain date (cheques, standing orders or Direct Debits) and there isn't enough money in your account at the start of the day, these items will be marked for us to return them unpaid. In the Business banking app, this may show as a completed transaction before 8am, but will then disappear from the list. We will check again whether there's enough money in your account up until 2pm for cheque payments and 4.30pm for standing orders and Direct Debits, and if there is, the items will then be paid and will show again as a completed transaction.

For future dated payments instructed within online banking, we will notify you that these payments have failed at the start of the day (only in online banking), and you will have to resubmit the payment yourself once funds are available. Currently, these payments cannot be managed through the Business banking app.

Direct Debits & Standing Orders

The ability to see and manage your Direct Debits and standing orders isn't currently a feature of the Business banking app, however we'll look to include this in a later release.

Not found what you're looking for?

Contact our support team