We're experiencing technical issues

  • Our online banking services are currently not working

We’re working on it and aim to have things fixed as soon as possible. We apologise for any inconvenience this has caused.

You can check which services are affected and find alternative options for your banking.

    Check the service status

    Financial Services Compensation Scheme

    Find out more about Financial Services Compensation Scheme | This will open in a new tab

    Financial Services Compensation Scheme

    Your eligible deposits held by a UK establishment of The Co-operative Bank p.l.c. are protected up to a total of £120,000 by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. This limit is applied to the total of any deposits you have with the following: The Co-operative Bank and smile. Any total deposits you hold above the limit between these brands are unlikely to be covered.

    Please click here for further information or visit www.fscs.org.uk