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Important information - our internet banking, mobile app and telephone banking systems will be down for further planned essential maintenance work from 3.00am, Saturday 12 November to 10.00pm, Sunday 13 November. Learn more

Mobile banking Take control of your finances on the go

Features of our mobile banking app

Once you’ve registered for telephone banking, our mobile app lets you take advantage of all these features:

  • Monitor your money

    Check your balance and recent transactions, quickly and conveniently.

  • Make payments and transfers.

    You can move money between your Co-op Bank accounts, pay people you've paid before and make a one-off payment up to £250 to someone new.

  • Set up text alerts.

    Set up balance alerts or limit alerts, to let you know if your balance gets too low - or when you’ve been paid.

  • Always have our details.

    Find key telephone numbers here, alongside your nearest branch or ATM.

  • A personal experience.

    We only show content relevant to you, based on the data you’ve shared with us. You can turn this feature on or off whenever you like. To do so, go to More > Settings > Personalised content.

    If you don't turn it off, we take it you are happy with this feature.

Download our app

Ready to sign up to mobile banking? You’ll need to register for telephone banking first. To register, please call us on:

+44(0)3457 212 212

Important information about our call charges

Then you can download our app and get started.

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Important documents


Terms and conditions of use for the online and mobile banking service

Download PDF (136KB)

Don’t have a compatible phone?

Register for our text banking service and you’ll receive instant text messages displaying your balance, 24.7.

Need more information?

Go to our help and support for more help and information

Learn more

Contact us

If you'd like more help & information, you can:

Chat to us via live chat

Chat to us via live chat