Important Cookie Information - this message will appear only once

To give you the best possible experience, this site uses cookies and by continuing to use the site you agree that we can save them on your device. Cookies are small text files which are placed on your computer and which remember your preferences/some details of your visit. Our cookies don’t collect personal information. For more information, please read our updated privacy and cookie policy, which also explains how to disable cookies if you wish to.

Contact us

If you want to get in touch with us, we'll try to make it as easy as possible for you to do so, whether it's by phone, face to face in one of our branches or by writing.

Phone us

Contact numbers for new and existing customers.

Using your card abroad?

Take your card on holiday, just remember to tell us before you go! See our Travel section for details on using your card abroad plus lots more.

Branch locator

Find your nearest branch by using our branch locator.

Complaints

We know that sometimes things go wrong and here at the Co-operative Bank we really value your feedback.

Give us your feedback

Your opinions are very important to us - we'd love to hear from you!

Write to us

The Co-operative Bank - personal
Customer Services

PO Box 200
Delf House
Southway, Skelmersdale
WN8 6GH