New and improved online banking is here

Watch this helpful preview video to see what's changed

We've been listening to all your feedback

That's why we're helping to make managing your finances more straightforward and simple. Now you'll be able to log in using a username, password and security code - plus:

  • Contact us through Secure Messages
  • Make payments in the quickest and simplest way yet
  • Manage your finances more easily with useful notifications
  • Search and sort through 13 months' worth of transactions
  • Manage your beneficiaries more easily

Plus, it's all mobile and tablet friendly.

  • We'll be moving customers over to our new site gradually. Don't worry, all you need to do is continue to log in as normal and when the time comes, you'll see the new design, then be prompted to create new, memorable log in details. The short video below will help you.
  • You may need to update your internet browser to get the most from our new online banking.

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How to log in to improved online banking

Watch this video to find out how to change your login details for improved online banking.

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How to move and manage your money

Watch this video to find out how to make and manage payments with improved online banking.

Important documents

Please note, effective from 19th August 2016, your terms and conditions will be changing.


Terms and Conditions effective until 18th August 2016

Download PDF (112KB)

Terms and Conditions effective from 19th August 2016

Download PDF (64KB)

Summary of Changes to Terms and Conditions

Download PDF (116KB)

Contact us

If you'd like more help & information, you can:

Chat to us via live chat

Chat to us via live chat