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Mortgages legal information

The typical Annual Percentage Rate of Charge (APRC) includes an applicable acceptance fee (see individual product details). This is charged on completion and added to your loan and has been based on the assumption that your home is in England or Wales and that you have agreed to use our recommended solicitors as a standard legal remortgage case. For property purchase cases, legal and valuation fees are at your own expense (unless otherwise stated in mortgage features).

They also assume that the Co-operative Bank Standard Variable Rate remains at 4.49% for the length of your mortgage.

We apply the following maximum loan limits on each loan to value ratio: 60% (£1,500,000), 70% (£1,500,000), 75% (£1,000,000), 80% (£750,000), 85% (£750,000), 90% (£500,000).

Our 90% loan to value products are only available up to 90% of the property value with a maximum of £500,000, and minimum loan value of £75,000.

We require a first charge on the borrower's home as security and life cover is strongly recommended. All loans are subject to our lending criteria and are available to UK residents aged between 18 and 75 years and are subject to status and conditions.

All rates and product terms for new business are correct as at 22 July 2016 and are subject to variation.

Availability of funds is limited.

Telephone calls may be monitored/recorded for security/training purposes.

Making a complaint

If you wish to complain about the service from The Co-operative Bank, your complaint will be dealt with in accordance with our internal complaints procedures for mortgage business.

In the first instance, your complaint should be addressed to our Mortgage Team:

The Co-operative Bank p.l.c.

Mortgage Services,

P.O. Box 222,

Leek,

ST13 9BF

If you feel that your complaint has not been dealt with satisfactorily, you have the right to contact The Financial Ombudsman Service.

As part of our commitment to keep you fully informed of our mortgage fees and charges, we have outlined below the charges for services you may use in the future. You can contact us if you require any charges explaining or just require further information. An updated copy of this tariff is available on request by calling 08000 288 288.

Important information

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Tariff of charges

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How we use your personal information

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Your home may be repossessed if you do not keep up with repayments on your mortgage

The Co-operative Bank reserves the right to change or withdraw any of its mortgage deals at any time. All loans are subject to status and valuation.

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