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uSwitch.com Customer Satisfaction Awards 2013

uSwitch have announced the results of the Current Account customer satisfaction review. This research is based on the responses of 10,000 UK bank customers in association with YouGov.

We're pleased to confirm that The Co-operative Bank and smile have won and come 'top rated' in a number of awards detailed below.

Research referred to for the uSwitch Current Account Awards was conducted online by YouGov between 25/09/12 and 3/10/12 among 10,269 adults.

The Co-operative Bank results:

Winner - In Branch customer service award Top rated - best current account provider award Top rated - best switching service

Top rated - best benefits award Top rated - best online/email customer service award Top rated - best telephone customer service

Top rated - most likely to be recommended Top rated - best value for money award Top rated - most trusted award

 

smile results:

Winner - most trusted awardWinner - best online email customer service award Winner - best value for money award
Winner - most likely to be recommended awardWinner - online banking experience awardTop rated - best account switching service award
Top rated - best current account provider awardTop rated - customer satisfaction awardTop rated - best telephone customer service award