Important Cookie Information - this message will appear only once

To give you the best possible experience, this site uses cookies and by continuing to use the site you agree that we can save them on your device. Cookies are small text files which are placed on your computer and which remember your preferences/some details of your visit. Our cookies don’t collect personal information. For more information, please read our updated privacy and cookie policy, which also explains how to disable cookies if you wish to.

Switch your bank account

Request a free "buffer" overdraft of up to £1,000

Worried about switching? Don't be.

To ensure that you won’t miss any important payments, you can apply for a temporary fee-free and interest-free overdraft for the first three months of switching your current account to us. Excludes Cashminder and Student Current Accounts. To use our overdraft services you must be aged 18 or over.

New Customers Apply NowExisting Customers Switch Now

Step to switch

It couldn't be simpler to switch your main account to us and get a taste of our customer satisfaction first hand.

  1. If you have recently applied for an account, you'll be able to switch when we've confirmed your account is open.
  2. If you already have an account with us you can switch using our online switching form. 
  3. Alternatively you can switch by simply calling 08000 284 284^ or visiting your local branch.
  4. Once we've received your request to switch, we'll contact your old bank for a list of your Direct Debits and standing orders.
  5. When we receive the list back we’ll set up your standing orders and ask your Direct Debit Companies to claim payments from your Co-operative Bank account.
  6. Please note it is the responsibility of these companies to update their records with your new details.
  7. When the payments have been set up on your account we’ll send you a letter to confirm this.
  8. Once you receive this letter you should give details of your Co-operative Bank account to your employer, pension provider or anybody else that pays money in to your account. To do this either contact your employer or pension provider directly or complete the Credit Redirection Notification form.

Step to switch

  1. You can switch your payments once you have an account with us. Take a look at our range of current accounts.
  2. When your account is open just complete our online switching form, phone the bank on 08000 284 284^ or complete the switching form contained in your Welcome Pack. Alternatively you can pop into your local branch.
  3. When we receive the list back we’ll set up your standing orders and ask your Direct Debit Companies to claim payments from your Co-operative Bank account.
  4. Please note it is the responsibility of these companies to update their records with your new details.
  5. When the payments have been set up on your account we’ll send you a letter to confirm this.
  6. Once you receive this letter you should give details of your Co-operative Bank account to your employer, pension provider or anybody else that pays money in to your account. To do this either contact your employer or pension provider directly or complete the Credit Redirection Notification form.