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Ethical Policy

Helping co-operatives and social enterprises

Laura Carstensen, Head of the Bank's Values and Ethics Committee, on our Ethical Policy commitment to support
co-operatives and social enterprises.

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Our Ethical Policy

The Co-operative Bank is the only UK high street Bank with a customer-led Ethical Policy. Since 1992 over 320,000 customers have helped shape the Ethical Policy that underpins how we run our business.

View our Ethical Policy

The evolution of our Ethical Policy

Our Ethical Policy has evolved over 20 years to reflect the changing ethical views of our customers, giving a unique insight into their ethical opinions over time.

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History of our values and ethics

The Co-operative Bank has been rooted in strong and distinctive values and ethics since it was founded in 1872.

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The pillars of our Ethical Policy

Our extended Ethical Policy covers more than just the provision of banking services. The five pillars ensure that the business is in tune with the values and ethics we share with our customers.

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The results of our Values and Ethics Poll

The Ethical Policy has been reviewed five times since its launch in 1992. The latest Poll identified new areas of concern around payday loans, irresponsible gambling and companies not paying tax responsibly. These have now been incorporated into the latest Ethical Policy.

View Poll Results