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Sarah Barker joins The Co-operative Bank's SME Banking operation

28 January 2020

The Co-operative Bank is delighted to announce that Sarah Barker joins its SME Banking operation from today and will lead the growing relationship management team looking after the needs of our SME customers.

Continuing to grow the SME business is a key priority for 2020 and enhancing the service for customers is a real focus as The Co-operative Bank evolves its SME proposition to work harder for customers. The Relationship Management team has already more than doubled in size, with a 57 per cent increase in the number of people working in this team compared with 2019.

Sarah will bring a vast amount of experience to the SME team having worked in a variety of client facing roles within Commercial Banking for more than 10 years. Sarah previously worked for Lloyds Banking Group (LBG), where she held a number of leadership roles and worked on a diverse range of different industry sectors since joining its graduate programme in 2006.

As well as relationship and performance management roles, Sarah has worked in a number of product areas and most recently was responsible for the development of client propositions at LBG.

Donald Kerr, Managing Director of SME Banking at The Co-operative Bank said: “Sarah joining us is a really great start to what will be a busy and exciting year for our SME business. We have a considerable plan for innovation and growth of products and services for 2020 and Sarah will help in the delivery of this. Most importantly Sarah will ensure despite a packed programme of activity, we maintain and improve on the relationship management and customer service we deliver to the SMEs, charities and community groups that choose to bank with us.

“Our heritage as part of the co-operative movement in the heart of Manchester, and our customer-led ethical policy sets us apart from other banks and financial service providers and ensuring that we’re delivering a high level of service for our customers is really important to us. Sarah will lead our growing service teams to enable us to continue to build and strengthen the relationships we have with our SME customers, many of which share our commitment to values and ethics.”

Sarah Barker said of her new role, “There has never been more focus on the SME Banking market and I am delighted to be joining The Co-operative Bank to lead the Relationship Management team looking after customers in this important segment. I’m looking forward to working with the fantastic team here and our customers to ensure we are delivering the best possible experience to support their needs.”

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Notes to editors:
Image of Sarah Barker available on request.

Media Enquiries:
Nicki Parry
The Co-operative Bank
Tel: 0161 201 1590 Email: nicki.parry@co-operativebank.co.uk

About The Co-operative Bank
The Co-operative Bank plc provides a full range of banking products and services to retail and SME (Small and Medium Sized Enterprises) customers and is committed to values and ethics in line with the principles of the co-operative movement.

The Co-operative Bank is the only high street bank with a customer-led ethical policy which gives customers a say in how their money is used. Launched in 1992, the Policy has been updated on five occasions, with new commitments added in January 2015 to cover how the Bank operates its business, products and services, workplace and culture, relationships with suppliers and other stakeholders and campaigning

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