The Co-operative Bank

Monday, 24th April, 2017



  • New location as the branch moves to Parker Street and is open to customers.


The Co-operative Bank has relocated its Liverpool branch with a new look and feel and enhanced features for customers.

The new branch is located on the corner of Parker Street in the centre of the city and was officially opened with a ribbon cutting event on Monday, 10th April, 2017.

At the event, long standing customer Steve Baker cut the ribbon alongside the branch staff and Co-operative Bank’s Head of Branch Network, Mortgages and Business Banking, Paul Denton. A customer of the bank since 1983, Mr Baker was nominated by the branch staff to take part and celebrate the successful relocation of the branch.

Speaking of the branch opening, Head of Branch Network, Mortgages and Business Banking Paul Denton said: “The new branch is in a prime location in Liverpool city centre and colleagues have told us they’ve already noticed an increased interest as passers-by call in to find out more about our products and services.

“Our branch network remains an integral part of our overall customer service offer.  We are redesigning and modernising our branches as customers look to use the branch for more complex face to face conversations. 

“We are also continuing to invest in our digital offering to provide customers with new, innovative ways to service their accounts.”

Customer Steve Baker commented on the new branch, said: “The new branch is much more prominent and accessible than the previous branch and gladly the staff haven't changed and are still as friendly and helpful as they have always been.”

The new look branch includes an internal and external ATM, automated teller cash recycler counters; to allow staff to have conversations with customers more easily, and in-branch access to iPads for customers to access online banking services.


Notes to editors:

Previously, the bank branch was located in the Lyceum building

There are eight members of staff in total at the Liverpool branch

The new branch address is: 1-3 Parker St, Liverpool, L1 1DJ

About The Co-operative Bank

The Co-operative Bank plc provides a full range of banking products and services to around 4 million retail and SME (Small and Medium Sized Enterprises) customers.  The Bank is committed to values and ethics in line with the principles of the co-operative movement.

The Co-operative Bank is the only high street bank with a customer-led ethical policy which gives customers a say in how their money is used.  Launched in 1992, the Policy has been updated on five occasions, with new commitments added in January 2015 to cover how the Bank operates its business, products and services, workplace and culture, relationships with suppliers and other stakeholders and campaigning.