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2015 News

10 December 2015 - One in five adults is a victim of financial abuse in a relationship according to a new report


  • The Co-operative Bank and Refuge, the national domestic violence charity, launch "My Money, My Life" campaign calling for industry-wide agreement to support people who experience financial abuse in their relationships

  • Half of victims experience a partner taking financial assets without permission

  • For women, financial abuse rarely happens in isolation - 86 per cent experience other forms of abuse

  • A third of financial abuse victims suffer in silence, telling no-one

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30 November 2015 - New balance transfer credit card launched by The Co-operative Bank


  • Card account holders won’t lose the zero per cent promotional rate if a small mistake occurs

  • Developed in line with Bank’s Ethical Policy to be fair and transparent

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17 November 2015 - The Co-operative Bank scoops three customer service awards

The Co-operative Bank's contact centres have won three prestigious awards in the 2015 ICMI Top 50 Companies for Customer Service Awards:



  • Best large call centre for customer service

  • Most improved call centre for customer service

  • Third overall for call centre service.

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13 November 2015 - The Co-operative Bank relaunches market leading rates on two 90% LTV mortgages


  • Highly competitive two year and five year fixed rate mortgages with only 10 per cent deposit

  • Other mortgage rates reduced by up to 0.45 per cent

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11 November 2015 - How The Co-operative Bank source 99% of our electricity from renewable energy sources

Our latest Values and Ethics report, published in July 2015, announced that The Co-operative Bank sourced 99% of its electricity from renewables in 2014. This achievement is part of a long term involvement in renewable energy by the Bank stretching back over 10 years.

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19 October 2015 - Supporting economic and social development with The Co-operative Bank

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16 October 2015 - The Co-operative Bank and Co-operatives UK announce £1million partnership to grow the co-operative sector in the UK

The Co-operative Bank and Co-operatives UK today announce an agreement to launch a £1million three-year partnership to support the development and growth of the UK's dynamic co-operative and social enterprise sector.

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11 September 2015 - The Co-operative Bank reduces mortgage rates by up to 0.20 percent

The Co-operative Bank has reduced rates across a range of fixed rate mortgages, with its five year fixed rate reducing by up to 0.20 percent.

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23 July 2015 - The Co-operative Bank Publishes Values And Ethics Report

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30 June 2015 - The Co-operative Bank Receives Living Wage Accreditation

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01 May 2015 - The Co-operative Bank Launches The UK's Lowest Ever 2 Year Fixed Rate Mortgage At 1.09%

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15 April 2015 - The Co-operative bank announces new overdraft created together with customers to cut the cost of borrowing


  • Abolition of fees for unpaid items and for arranging an overdraft

  • Overdraft includes a £20 buffer and annual waiver so that customers aren’t penalised for small mistakes

  • Maximum quarterly charges and informal overdraft fee reduced

  • Overdraft co-created with customers

  • The new proposition demonstrates the Bank’s commitment to developing products with values and ethics at their heart

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26 March 2015 - The Co-operative Bank continues brand revival

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26 March 2015 - New Advertising Campaign Centres On Ethical Credentials And Brings To Life The Benefits Of Current Account Switching Offer For Customers

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20 February 2015 - The Co-operative Bank lowers fixed rate mortgages

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20 January 2015 - The Co-operative Bank Re-launches Ethical Policy

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