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Live Chat

It's a quick, easy alternative to calling us or visiting your branch. It also lets you type a query direct to a member of your customer support team from 7am to 10pm, every day.

Here is how we can help you via Live Chat:

  • Learn more about what The Co-operative Bank offers

  • Ask for help starting an application

  • Ask us to help you navigate our website, or explain any banking terms you don't understand

As your personal details are confidential, we can't access your account details or your current application via Live Chat