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  6. I have a few Direct Debits with the same company, how do I make sure I’m cancelling the right one?

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I have a few Direct Debits with the same company, how do I make sure I’m cancelling the right one?

You’ll have different reference numbers for each Direct Debit you set up, so you can always match up the correct one. If you’re still unsure, we recommend you ask the company claiming the Direct Debit to give you the correct reference number.

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Related Articles

  • How do I cancel a Direct Debit?

    Yes, you can cancel Direct Debits inusing online banking or our mobile banking app.
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  • How do I set up a direct debit to another company?

    The company will need to set up the direct debit for you.
    Learn more

  • What is my direct debit reference number?

    Your reference is a code unique to your Direct Debit, provided by the company who are claiming the payment.
    Learn more