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  6. What is a CHAPS transfer and how can I request one?

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What is a CHAPS transfer and how can I request one?

CHAPS (Clearing House Automated Payment System) is a method of making same-day electronic sterling transfers, for any amount, to clearing banks in the United Kingdom.

A request received before 4:30pm will be processed the same day – after 4:30pm, it will be processed the next business day. Once a CHAPS payment has been sent, it cannot be returned. There is a standard charge of £25 for each payment.

To request a CHAPS payment, please log in to online banking and send us a Secure Message for the account you wish to make the CHAPS payment from. If you don’t have online banking, please contact us.

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