Log in to Personal Banking Skip to content

Help & info

Just type in your query, or have a look at the list of popular questions below.

What is Samsung Pay?

 The Samsung Pay app acts like a virtual wallet, storing your debit and credit card information so that you can pay via a contactless transaction through your Samsung device.

 Samsung Pay tokenises (or encrypts) your individual card details to reduce the chance of fraudulent transactions.

 There’s no charge for downloading, installing and using Samsung Pay. However, with some retailers, you may need to spend a certain amount without incurring a card charge - just like you would with your physical debit or credit card.

 

Was this article helpful?

Thank you for your feedback

We will use your feedback to improve our answers. For further assistance Contact us

Thank you for your feedback

We will use your feedback to improve our answers. For further assistance Contact us

Related Articles

  • How do I remove a card from Samsung Pay?

    You can remove a debit or credit card from your Samsung Pay app in 5 simple steps.
    Learn more

  • Can I use Samsung Pay abroad?

    Like any standard debit or credit card, you can use Samsung Pay abroad. But please bear in mind that there may be charges when spending overseas.
    Learn more

  • How are Samsung Pay refunds processed?

    It’s usually up to the place you’re buying from, but merchants handle refunds, returns, cancellations and voided transactions with Samsung Pay like any other refund.
    Learn more