Log in to Personal Banking Skip to content
  1. Home
  2. Help & info
  3. Ways to pay
  4. Contactless payments
  5. Samsung Pay
  6. If I get a new or replacement card, do I have to update my Samsung Pay?

Help & info

Just type in your query, or have a look at the list of popular questions below.

If I get a new or replacement card, do I have to update my Samsung Pay?

If a new or replacement card is issued, your Samsung Pay should update automatically. You do not have to update your card information yourself.

If, for some reason, the card doesn’t update automatically, you need to call us. For debit card enquiries call us on +44(0)3457 212 212, or for credit card enquiries call us on +44(0)345 600 6000, to speak to a member of our customer service team. We’re available from 8am-8pm, 7 days a week (call charges may apply).

Was this article helpful?

Thank you for your feedback

We will use your feedback to improve our answers. For further assistance Contact us

Thank you for your feedback

We will use your feedback to improve our answers. For further assistance Contact us

Related Articles

  • How do I remove a card from Samsung Pay?

    You can remove a debit or credit card from your Samsung Pay app in 5 simple steps.
    Learn more

  • Can I use Samsung Pay abroad?

    Like any standard debit or credit card, you can use Samsung Pay abroad. But please bear in mind that there may be charges when spending overseas.
    Learn more

  • How are Samsung Pay refunds processed?

    It’s usually up to the place you’re buying from, but merchants handle refunds, returns, cancellations and voided transactions with Samsung Pay like any other refund.
    Learn more