Help & info
Just type in your query, or have a look at the list of popular questions below.
Can I use Google Pay™ abroad?
You can use Google Pay abroad, just like you would with a standard credit or debit card.Learn more
I’ve changed my Android device. How do I re-register my cards onto Google Pay™?
If you’ve replaced or updated your device, you’ll need to add your card(s) to your new device’s wallet to get started.Learn more
If I get a new or replacement card, do I have to update my Google Pay?
Your card should update automatically on Google Pay.Learn more
How do I make a payment with Google Pay™?
You can use Google Pay just like you would with any contactless credit or debit card.Learn more
How do I add a card to Google Pay™?
You can add a card to Google Pay in 7 simple steps. You just need to download the app and follow these instructions.Learn more
Do I still get the same benefits of my credit or debit card if I use Google Pay™?
You get exactly the same benefits of the credit or debit card with Google Pay.Learn more
Visit: http://www.co-operativebank.co.uk/assets/pdf/bank/mobile/google-pay-terms.pdfLearn more
What happens if I’ve lost the card/device that Google Pay™ has registered?
Call us immediately on +44(0)345 600 6000 and we will cancel the card. Lines are available 24/7.Learn more
What is Google Pay™?
Google Pay lets you store your credit and debit cards, and then pay with your Android device.Learn more