Log in to Personal Banking Skip to content
  1. Home
  2. Help & info
  3. Ways to bank
  4. Online banking
  5. Update personal details
  6. How do I change my online banking password?

Help & info

Just type in your query, or have a look at the list of popular questions below.

How do I change my online banking password?

To change your password, log into online banking, go to your Profile page and select ‘Change password’. You’ll need to enter your old password, 6-digit security code and a verification code we will send to you by text message or email. It's important that you never tell anyone your verification code.

Was this article helpful?

Thank you for your feedback

We will use your feedback to improve our answers. For further assistance Contact us

Thank you for your feedback

We will use your feedback to improve our answers. For further assistance Contact us

Related Articles

  • How do I change my contact and login details?

    Log into your online banking and go to your Profile Page.
    Learn more

  • How do I change my address?

    How do I update my address?
    Learn more

  • My new contact number is over 12 digits in length – why can’t I enter it?

    Our site doesn’t accept phone numbers of over 12 digits, but if you contact us to change your phone number we should be able to help.
    Learn more