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Help & info

Just type in your query, or have a look at the list of popular questions below.

What do I need to access my Online Banking?

When accessing The Co-operative Bank website, we recommend that customers use the most up-to-date internet browser and operating system for their desktop, mobile and tablet. 

Our website has been designed to work on the most popular browsers used by our customers, which include:


Chrome

  • Chrome  46, 47, 48, 49

Firefox

  • Firefox 43, 44, 45

Internet Explorer

  • Internet Explorer 10, 11
  • Microsoft Edge 12, 13

Safari

  • Safari 5.1.7, 6, 8, 9

If you are using a desktop or laptop, we recommend you use:

  • Windows 7
  • Windows 8.1
  • Windows 10
  • OS 10.11 (El Capitan) 

We also strongly suggest you have up to date anti-virus software installed on your computer to help protect your information while online.

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    You can register for online banking on our website.
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