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Help & info

Just type in your query, or have a look at the list of popular questions below.

Do I need to download anything to use online banking?

No. Our online banking service will work on any computer as long as you are connected to the Internet and have a suitable web browser and operating system. You will need to have cookies switched on.

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  • How do I register for online banking?

    You can register for online banking on our website.
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    Unfortunately, we are unable to set you up with an online banking account without an active email address that is registered to you.
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  • I’m having difficulty registering for online banking

    If you are having problems, please contact us on Live Chat or call us on +44(0)3457 212 212.
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