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  6. My money transfer has not been made - what should I do?

Help & info

Just type in your query, or have a look at the list of popular questions below.

My money transfer has not been made - what should I do?

There are a few reasons your money transfer may not be successful:

You have entered an invalid account number for your recipient
You have entered an invalid sort code for your recipient
You do not have the necessary funds to make this transfer.

If you have checked the above information and still cannot make your transfer, contact us.

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