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Help & info

Just type in your query, or have a look at the list of popular questions below.

How do I cancel a subscription or recurring payment?

We can stop any future recurring payments or subscriptions from your account. To cancel a recurring payment or subscription, please log in to online banking and send us a secure message or call us with the following information:

  • Name of the company
  • Date you cancelled the subscription with the company
  • Date of the last payment made
  • Date you expect the next payment to be taken.

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