Log in to Personal Banking Skip to content
  1. Home
  2. Help & info
  3. Ways to bank
  4. Online banking
  5. Login
  6. Why do I need to enter my preferred email?

Help & info

Just type in your query, or have a look at the list of popular questions below.

Why do I need to enter my preferred email?

If you ever lose or forget your login information, we’ll send your username to this email address, allowing you to reset your information. It’s important that your preferred email address is not a shared account that other people can login to e.g. a family account.

Was this article helpful?

Thank you for your feedback

We will use your feedback to improve our answers. For further assistance Contact us

Thank you for your feedback

We will use your feedback to improve our answers. For further assistance Contact us

Related Articles

  • How do I change the font size on my web browser?

    You can change the settings on your browser in order to increase or reduce the font size. This will depend upon your browser.
    Learn more

  • Do I need to update my browser to access online banking?

    We recommend that you use the most up-to-date internet browser and operating system for your desktop, mobile and tablet.
    Learn more

  • How do I reset my online banking password or security code?

    Follow the on-screen instructions to reset your details. You will need your card reader and a valid debit card and PIN.
    Learn more