Help & info

Just type in your query, or have a look at the list of popular questions below.

I have entered the wrong security details, what do I do to fix this online?

Please watch this helpful video about how to reset your security details.

If you have forgotten your security details for online banking you can reset them by clicking here

We will use your feedback to improve our answers. For further assistance Contact us

We will use your feedback to improve our answers. For further assistance Contact us

How do I change the font size on my web browser?

You can change the settings on your browser in order to increase or reduce the font size. This will depend upon your browser.
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Do I need to update my browser to access online banking?

We recommend that you use the most up-to-date internet browser and operating system for your desktop, mobile and tablet.
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How do I reset my online banking password or security code?

Follow the on-screen instructions to reset your details. You will need your card reader and a valid debit card and PIN.
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