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  6. I don't have a username - how do I log in to online banking?

Help & info

Just type in your query, or have a look at the list of popular questions below.

I don't have a username - how do I log in to online banking?

If you do not have a username, use the 'I don't have any login details' button on the online banking login page.

You'll be asked to input your 6-digit sort code and 8-digit account number, or your 16-digit credit card number for credit card accounts. You'll also need to enter your first name, last name and date of birth. Select 'Next' and follow the on-screen instructions to register.

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