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Help & info

Just type in your query, or have a look at the list of popular questions below.

Do I need to update my browser to access online banking?

When accessing The Co-operative Bank website, we recommend that customers use the most up-to-date internet browser and operating system for their desktop, mobile and tablet. 

Our website has been designed to work on the most popular browsers used by our customers, which include:

  • Chrome 49, 68, 71, 72, 73
  • Firefox 38, 65, 66
  • Internet Explorer 11
  • Microsoft Edge 16, 17, 18
  • Safari 10, 11, 12

 If you are using a desktop or laptop, we recommend you use:

  • Windows 7
  • Windows 8.1
  • Windows 10
  • OS 10.11 (El Capitan or higher)

We also strongly suggest you have up to date anti-virus software installed on your computer to help protect your information while online.

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