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  6. When do I need to use a Card Reader?

Help & info

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When do I need to use a Card Reader?

When using Online Banking, you may be asked to use a Card Reader when you perform the following transactions:

  • Setting up or amending standing orders
  • Setting up, amending or making bill payments
  • Setting up, amending or making funds transfers
  • Changing or amending personal details.

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  • Can I have two Card Readers?

    Yes, to order a second card reader at no extra cost just send us a secure message or call us.
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  • Do I need a different/new PIN to use the card reader service?

    No, you'll need to use the PIN you normally use for your credit or debit card.
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  • How do I request a new Card Reader?

    You can start a chat using our chat service, send us a secure message via online banking or you can call us on +44(0)3457 212 212.
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