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Help & info

Just type in your query, or have a look at the list of popular questions below.

Travelling abroad

  • Will I be able to use my Co-operative Bank card abroad?

    Yes, if you travel within the EU or to Turkey, you do no need to tell us about going away. Please contact us and let us know if you are going outside of Europe or Turkey.
    Learn more

  • Will I be charged for making a cash withdrawal outside the UK?

    Yes, there can be charges that apply to make cash withdrawals abroad.
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  • I can see a charge for 'NSTF' on my bank statement, what does this mean?

    NSTF stands for 'Non Sterling Transaction Fee'.
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  • Can I use the mobile app abroad?

    Yes, but overseas network charges may apply.
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  • Will I be charged for using my card to make purchases outside the UK?


    Learn more

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