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Help & info

Just type in your query, or have a look at the list of popular questions below.

How do I report a scam/fraudulent activity on my account?

If you've received a scam email claiming to be from us, forward it to: ihaveseenascam@co-operativebank.co.uk.

If you think that you may have revealed your security details, fallen victim to fraud, or notice any unusual activity on your account, please contact us immediately on:

03457 212 212 (Call Charges) – for current account customers
0345 600 6000 (Call Charges)– for credit card customers

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