Log in to Personal Banking Skip to content
  1. Home
  2. Help & info
  3. Security and fraud
  4. Lost and stolen cards
  5. What do I do if I've lost my card and I'm registered with Apple Pay?

Help & info

Just type in your query, or have a look at the list of popular questions below.

What do I do if I've lost my card and I'm registered with Apple Pay?

If your card is lost or stolen please call us immediately on +44(0)345 600 6000 and we can prevent any further use of your card. If the physical card has been reported lost or stolen this will prevent any use of the card with Apple Pay. When you call we can arrange for a replacement card to be sent out to you and this will automatically update in the wallet the next working day.
 

Lost Apple devices should be reported to Apple. If your device is lost or stolen you should go to your iCloud account or Find my iPhone app and from here you can put the device in lost mode which will prevent any use of the card from the device.

Was this article helpful?

Thank you for your feedback

We will use your feedback to improve our answers. For further assistance Contact us

Thank you for your feedback

We will use your feedback to improve our answers. For further assistance Contact us

Related Articles

  • How do I report my card as lost or stolen?

    Contact us straight away on 0345 600 6000, lines are open 24/7. You can also register your card as lost or stolen via Live Chat.
    Learn more

  • How do I report a lost card/cheque book?

    If your card/cheque book has been lost or stolen, please call us on +44(0)345 600 6000.
    Learn more