What access do attorneys have to accounts?
When an attorney has been registered, they will be able to manage the account(s) on behalf of the account holder. They can carry out actions, such as paying bills, withdrawing cash and making transfers. They may be entitled to a debit card and cheque book, provided the Power of Attorney type and account(s) in question allows those. The attorney will also be able to register for telephone banking. They will essentially be able to use the account(s) in question in the same way as the account holder.
If an Ordinary or Enduring Power of Attorney is held which hasn’t been registered with the Office of the Public Guardian, the account holder will retain access to the account along with the attorney.
If it is an Enduring Power of Attorney which has been registered with the Office of the Public Guardian, or a Lasting Power of Attorney, we may contact the attorney to confirm if our account holder still has the mental capacity to manage their accounts.
If a customer has not lost mental capacity then they will continue to have access to the account along with the attorney. If, however, they have lost mental capacity and are no longer able to manage their own finances, then they will no longer have access to the account. The account(s) will be managed solely by their Attorney.