Help & info
Just type in your query, or have a look at the list of popular questions below.
Can someone have multiple attorneys or deputies?
It is possible to have multiple attorneys or deputies assigned to look after someone’s finances, but whether they need to act together or can act independently will depend on the wording of the power of attorney document or the Court of Protection order.Learn more
What access do attorneys have to accounts?
Once registered, an attorney will be able to use the relevant account(s) in the same way as the account holder.Learn more
How do I register a Court of Protection order?
To register a Court of Protection order with us, we’ll need an original or certified copy of the full Court of Protection order. The simplest way of doing this is to bring the original Court of Protection order to one of our branches - we will then produce a certified copy of the document.Learn more
Can someone be an attorney if they don’t have an account with The Co-operative Bank, smile or Britannia?
Someone can still have power of attorney over a Co-operative Bank, smile or Britannia account even if they do not bank with us.Learn more
How do I register power of attorney with the Co-operative Bank, smile and Britannia?
To add an attorney to an account, the attorney will need to complete an Attorney Registration Form and send this along with the power of attorney document to the Co-operative Bank or take it along to one of our Branches.Learn more
What is power of attorney?
Power of attorney allows someone to manage another person’s finances.Learn more
What happens to a power of attorney or deputyship if someone passes away?
If the account holder passes away, power of attorney or deputyship ceases. If one of the attorneys dies, this could revoke power of attorney for all appointed attorneys.Learn more
How can I contact you about Power of Attorney?
If you have any question that have not been answered here, please call us on +44(0)3457 212 212.Learn more
What are the different types of power of attorney?
There are several types of power of attorney, all of which are a little different.Learn more
What is a Court of Protection order, Guardianship order or Controller order?
A Court of Protection order is used where an account holder has already become incapable of making decisions for themselves. A third party (such as a family member) can apply to the Court of Protection for an order allowing them to make decisions on behalf of the account holder.Learn more
What is a "deputy" and what access do they have to accounts?
A deputy is similar to an attorney, but appointed after the account holder has lost the ability to make decisions themselves. Once appointed, they have total control of the relevant account(s) unless specified otherwise in the Court of Protection order.Learn more