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  5. What is Payment Protection Insurance (PPI)?

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What is Payment Protection Insurance (PPI)?

PPI is an insurance policy designed to protect your credit card, loan, overdraft or mortgage repayments, if you were unable to pay for specific reasons.

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Related Articles

  • What information will I need before I begin my PPI complaint online?

    You’ll need your current address and your address at the time of the PPI policy, a phone number, your employment status, details of any health conditions at the time of the PPI policy and as much information as possible about your PPI policy including dates.
    Learn more

  • Can I save the online PPI complaint form so that I can return to it at a later point?

    No, you’ll need to complete the form in one go.
    Learn more

  • I have previously submitted a complaint about my PPI policy. Can I resubmit it for you to investigate under the new Plevin rules?

    In certain circumstances, you can.
    Learn more