Help & info
Just type in your query, or have a look at the list of popular questions below.
What information will I need before I begin my PPI complaint online?
You’ll need your current address and your address at the time of the PPI policy, a phone number, your employment status, details of any health conditions at the time of the PPI policy and as much information as possible about your PPI policy including dates.Learn more
What is Payment Protection Insurance (PPI)?
PPI is an insurance policy designed to protect your credit card, loan, overdraft or mortgage repayments, if you were unable to pay for specific reasons.Learn more
I have previously submitted a complaint about my PPI policy. Can I resubmit it for you to investigate under the new Plevin rules?
In certain circumstances, you can.Learn more