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Call Charges

Your calls to us will be charged at the following rates:

  • Calls to 0800 and 0808 numbers are free from landlines and mobiles.
  • Calls to 0845 and 0870 numbers cost 3p per minute, plus your phone companies’ access charge.
  • Calls to 0844 and 0843 numbers cost 7p per minute, plus your phone companies’ access charge.
  • Calls to 01 and 03 numbers are typically charged up to 9p per minute from landlines.
  • Calls from mobiles typically cost between 8p and 40p per minute and must be included in inclusive minutes and discount schemes. 
  • Charges for calls made outside of the UK will be determined by your local provider.

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