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Help & info

Just type in your query, or have a look at the list of popular questions below.


  • How long must an ISA be open for?

    There are no minimum or maximum periods - but the longer you leave the money in, the more tax-free interest you earn.
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  • Can I transfer my Stocks and Shares ISA to your Cash ISA?

    We don't offer this type of transfer at the moment.
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  • Can I open a joint cash ISA?

    No, ISA accounts can only be opened as sole accounts.
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  • What ISAs do you offer?

    We offer a range of Cash ISAs.
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  • What interest is paid on The Co-operative Bank Cash ISA?

    Interest is calculated daily on your cleared balance and credited to your account annually on 5th April.
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  • Do I get a cash card or deposit book with a Cash ISA?

    No you won't receive a cash card or deposit book with a Cash ISA.
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  • I've already got an ISA, can I apply for one with you?

    If you aren't happy with the performance of your Cash ISA, you can transfer it to us, without losing your Cash ISA tax-free allowance.
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  • Who can apply for a Cash ISA?

    To apply for a Cash ISA you must be 16 years of age or over and be a UK resident.
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  • Where and how do I pay into my Co-operative Bank Cash ISA?

    You can pay into your Cash ISA by a standing order, direct transfer from another bank account, at any Co-operative Bank branch or at any Post Office.
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  • What happens if I put too much money in my Cash ISA?

    If you put too much into your Cash ISA we'll return the money to you.
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  • Do I need to open a new cash ISA each tax year?

    If you pay into your cash ISA, it will automatically roll into next year. If you don't, then call us.
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  • What should I do if I didn't pay into my Cash ISA in the last tax year?

    You will need to contact us to refresh your application before you can make any deposits in future tax years.
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  • What is the cash ISA allowance for the 2019/2020 tax year?

    You can invest a total of £20,000 for the 2019/2020 tax year.
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