Will I receive any advice and/or a personal recommendation on which product I should switch my mortgage to using the online service?

Should you choose to switch online, The Co-operative Bank will not provide any advice, assess the suitability of, or recommend, any new product to you. You will be responsible for making your own choice of product by referring to the list provided on our website or sent in the post (if requested) and you will not benefit from the regulatory protection you would get from receiving advice.

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