Help & info
Just type in your query, or have a look at the list of popular questions below.
I’m a mortgage customer – how do I change my address?
You'll need to call us to discuss why you're no longer living at the property.Learn more
Bank of England Base Rate Change - 2nd August 2018
On the 2nd August 2018 The Bank of England base rate increased from 0.50% to 0.75%. The Bank’s Standard Variable Rate will increase from 4.74% to 4.99% effective from 1st September 2018.Learn more
Can I make overpayments on my mortgage?
Overpayments are when you pay an extra amount into your mortgage each month, with the aim of saving interest in the long run, or funding future underpayments.Learn more