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Help & info

Just type in your query, or have a look at the list of popular questions below.

Loans

  • Can I repay my loan early and in full?

    Yes you can repay your loan in full at any time.
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  • I'm struggling to repay my loan, what should I do?

    If you are struggling to repay your loan, please contact us on +44(0)344 844 8899.
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  • Can I make partial early repayments on my loan?

    If your loan was taken out after 10th June 2010 you're able to make payments in addition to your regular monthly payment amount.
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  • How are loan repayments made?

    Repayments are made by standing order.
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  • Why are Personal Loans not available to new customers?

    Why are Personal Loans not available to new customers?
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  • What happens if I am not in a position to cover my Professional and Career Development Loan repayments when my course has finished?

    We’d encourage you to contact us or the National Careers Service to discuss your particular circumstances.
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  • Can I take a repayment holiday on my personal loan?

    No, repayment holidays are not available for this loan.
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  • What should I do if I fall behind on my loan repayments?

    We are here to help. Please call us on +44(0)800 028 8696.
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