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  5. You recognise my home insurance customer reference number on My Account, but I’m unable to complete my registration?

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You recognise my home insurance customer reference number on My Account, but I’m unable to complete my registration?

When registering for My Account, you must be the main policyholder. If you’re a joint policyholder the system won’t recognise your details. Please make sure you use a valid email address to ensure you receive Legal & General email updates, document updates and your renewal invitation.

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