Help & info
Just type in your query, or have a look at the list of popular questions below.
How do I set up credit card direct debit?
Our Customer Service team can set up a direct debit over the phone. They're available 24/7 on 03457 212 212.Learn more
How do I pay my Co-operative Bank credit card?
You can pay your credit card online, through the mobile banking app, over the phone, in your local Co-operative Bank branch, by Direct Debit or by post.Learn more
How are my payments allocated for outstanding credit card balances?
Payments allocated for outstanding credit card balances will be applied in an order that's controlled by The Co-operative Bank.Learn more