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Help & info

Just type in your query, or have a look at the list of popular questions below.

How quickly will my balance transfer be processed?

We would normally expect to process your balance transfer on the first working day after opening your account or, if you already have an account, after your request has been received by us. Payment will usually be received by the bank or card issuer that provides your other account on the next working day. There may be occasions when this is not possible.

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