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Help & info

Just type in your query, or have a look at the list of popular questions below.


  • I'm an overseas resident. Can I open a credit card account?

    Unfortunately, our credit cards are only available to UK residents.
    Learn more

  • I was an overseas resident but now live in the UK. Can I apply for a credit card?

    Yes, if you meet our credit scoring criteria. We need two proofs of your current UK address and copies of your last three months' bank statements.
    Learn more

  • What charity-linked related products do you provide?

    Whilst we regret that we no longer provide our charity credit cards, customers can also make charitable donations through our Everyday Rewards current account or through a new mortgage.
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  • Which of your Co-operative Bank credit cards offer cashback?

    Cashback is available on our Co-operative Members' Credit Card and is paid as part of the Co-operative Members Scheme.
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