We've never been a bank to follow the crowd. In fact, we believe it's good to be different. That difference is driven by our customers.
At the Co-operative Bank, we have always been driven by something different; an ethical approach to banking.
Learn more about our current accountsAll new and existing business customers have to confirm that they are compliant with our Ethical Policy by completing our Ethical Policy questionnaire.
Learn more about our business current accountsOur customers' money will not be put to use in a way that conflicts with their values and ethics.
Learn more about our savings productsIn 2017 we sent over 1.6m customer emails and 65 social media messages educating customers about different types of fraud.
Learn more about protecting yourself onlineWe recognise that financial difficulty can come in many forms, and each customer's circumstances are unique to them.
Learn more about the support we provide to our customersThe Co-operative Bank, alongside Refuge, ran a joint campaign to help make a real difference to people in vulnerable situations.
Learn more about the 'My money, my life' campaignWe've always shared our customers' passion for values and ethics and that's why we're different from other banks. And why ethical banking is at the very heart of everything we do.
So while the world of banking may be changing, our ethical approach to it isn't. Our values remain core to who we are - and they're the foundation we're building our future on too.
Learn more about how we make a difference
Existing mortgage customer product switch applications received from 2nd May 2018 up to and including 31 December 2019 will be eligible for a £5 Centrepoint charity donation, on completion. Other transactions relating to existing mortgages including a further advance, porting of an existing mortgage or change of borrower, are not eligible for the donation at this time. The Bank makes a payment to Centrepoint quarterly, for eligible completions during the previous quarter.
The £5 donation will be made for each eligible mortgage sold through direct and intermediary channels i.e. it applies to the Bank’s Britannia and Platform branded mortgages. Britannia and Platform are trading names of The Co-operative Bank p.l.c. The Bank reserves the right to change or withdraw the donation arrangement at any time.
Centrepoint is a registered charity in England and Wales, No. 292411.
At The Co-operative Bank we've always shared our customers' passion for values and ethics. That's why we're different from other banks.
Learn more about ethical bankingIt is our commitment not to provide banking services to businesses and organisations that conflict with our Ethical Policy.
Learn more about ethical screeningProtecting the environment and promoting sustainable development have always been cornerstones of our Ethical Policy.
Learn more about sustainabilityIf you'd like more help & information, you can: