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Help & info

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Standing Orders/Recurring Payments

  • How do I cancel a standing order or recurring payment?

    Standing orders can be cancelled online by making a Service Request. Recurring payments can be cancelled online by finding the scheduled payment and clicking Delete.
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  • How do I create a recurring payment online?

    Follow these simple steps to set up a recurring payment online.
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  • What's the difference between a standing order and a recurring payment?

    If you set up a regular payment online, we call this a 'recurring payment'. If you set up a regular payment over the phone, we call this a 'standing order'.
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